Support

Help with any RubixScript app. We usually reply within two business days.

Contact us

Email is the fastest way to reach us. Please include the app name, your device model and the app version so we can help without a round trip.

support@rubixscript.com

RubixScript, Milton, L9T7V3, Canada

Phone: +1 (604) 396-1032

Frequently asked questions

How do I restore a subscription I already paid for?

Open the app, go to the upgrade or paywall screen, and tap "Restore". Make sure you are signed in to the same Apple Account or Google account you purchased with.

How do I cancel my subscription?

Subscriptions are managed by the app store, not by us. On iOS open Settings → your name → Subscriptions. On Android open the Play Store → Profile → Payments and subscriptions. Cancelling stops the next renewal; you keep access until the end of the period you already paid for.

The plans on the upgrade screen will not load. What now?

This is almost always a connection issue or a temporary store outage. Check your internet connection, then fully close and reopen the app. If it persists, email us with your device model and app version.

Where is my data stored? Can I move it to a new phone?

Your content is stored on your device, not on our servers. Apps that support export have a Backup or Export option in Settings — export from the old device and import on the new one.

I lost my data after reinstalling. Can you recover it?

Unfortunately not. Because your content never leaves your device, we hold no copy of it. Deleting an app removes its data permanently. We recommend using the in-app export feature regularly.

I found a bug or want to request a feature.

Please email us. Include the app name, your device model, the OS version and the app version from Settings → About — it makes a real difference to how quickly we can fix it.

Our apps

OneRep

Workout tracker — routines, personal records and training analytics.

Pomodo

Focus timer and task manager built around the Pomodoro technique.

OnePage

Reading tracker for your books and to-be-read pile.

HabitSmash

Break bad habits and build better routines.

TechStack

Programming flashcards for learning and interview prep.

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